Blah Blah Blah First, forgive my sarcasm. Tags 2. I have the same question. Accepted Solutions. Message 4 of 5. Solution to infected Server Recovery Disc C normally they are not threat but a files or drivers from your Operating System. CHeers View solution in original post. Was this reply helpful?
Yes No. Level Message 2 of 5. I'm not an HP employee. Did this message answer your question? Please indicate below as an Accepted Solution! Did you find this message useful? Click on the thumbs up to give Kudos! Message 3 of 5. TheOldMan Good morning. Unfortunately, the false positive position is questionable.
Message 5 of 5. I'll just wipe this and say great glad it is sorted out. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". How to chose which process to use. You will need to recreate them. During Factory Reset , in addition to loosing all system settings, the data on all drives is lost. The following table will help you determine whether to choose Server Recovery or Factory Reset. To recover or reset the server Use the Server Recovery Disc from a computer using a wired connection to the router or switch.
A wireless connection is not recommended. Additionally, if the server is some distance from the computer you are using for Server Recovery or Factory Reset, it may be more convenient to move the server near the computer.
Figure : Starting Server Recovery. Figure : Server Recovery dialog box. On the back of the server, hold in the Power button for at least 4 seconds to force the server to shutdown.
On the back of the server, press the Power button to restart. If recovery mode is successfully initiated, the Health indicator light blinks purple and red repeating.
On the Rebooting your server into recovery mode dialog box, click Next , and then follow the instructions on each dialog box. If the recovery program cannot find the server, see No server found below. If the recovery fails, see Recovery fails below. After the Server Recovery or Factory Reset completes, the server automatically restarts. Before taking the next step wait until the Health indicator light is solid blue.
Click Finish on the Server recovery complete dialog box. If you see this message, choose to reboot later. Otherwise, rebooting may leave the server in a state where it cannot be configured, and you will have to repeat the recovery or reset process.
Please be patient. To install the software on other client computers, see Installing the Software on Additional Home Computers below. Computer Recovery. No server found. No server found If the recovery program cannot find the server, the most likely causes are:. The Install Wizard opens and gives you the rest of the installation instructions. Set up Additional Computers After installing the software on the Software Installation Disc, there are a few setup options for you to consider. The computer is automatically set up to be backed up each night.
If you want to customize back up settings for this computer, see Computer Backups. If you created individual user accounts in Windows Home Server for one or more network members that use this computer, you also need to set up computer user accounts for them if you want them to be able to access features on the server without logging on.
If there are photos, music, or videos on this computer that you want collected on the server, set up media collection for this computer. The entire computer is backed up by default. Complete the following steps to customize the hard drive volumes to back up, or to exclude folders from the backup. Follow the instructions in the Backup Configuration Wizard. Troubleshooting a Mac Connection to the Server File sharing is a key advantage of having a server. The HP MediaSmart Server enables you to place documents, music, photos, or videos on the server and share them with all of the Macs and PCs on your network.
This document explains how to connect your Mac to the server so you can access shared folder contents. Before Connecting to the Server. Connection Method A: Using the Finder. Before Connecting to the Server Some set up and decisions are required before connecting your Mac computer to the server and accessing shared folders.
The client software is installed on one PC. The client software is installed on the Mac you are trying to connect to the server. Decide how you will connect the Mac to the server — administrator account, user account, or guest account. Types of Accounts Type of Account. The guest account is useful when people are visiting your and need temporary access to your server.
In these cases, it probably does not make sense to create a user account for each person. Instead, you can create a single guest account that all visitors use.
The guest account may or may not have a password. Double-click the Guest account and click Enable Account… on the Properties dialog.
The server pairs user accounts on the server with those on a computer to identify who is connecting to the server and to maintain security.
Each server user account has a unique user name and password that should match their computer log on name and password. Each user account on the server can have their own shared folder access levels. Complete the information in the Add User Account wizard. Connecting as the server administrator gives you access to all shared folders on the server.
The administrator account's user name is always Administrator. The server administrator account is created the first time you install the client software on a PC. You enter a password during the installation.
If you created a User Account on the server, create a matching User Account on the Mac if it does not already exist. The Mac user account should have the same user name and password as the server user account. Complete the information on the Accounts dialog. The Finder can also remember your server logon settings so subsequent connections are effortless. Click hpserverex in the Shared category of the left Sidebar.
Figure : Finder Window. The server may not be connected to the network,. If you are not automatically connected to the server, click Connect As Precisely how you connect to the server depends on what kind of server account you are using: Guest, User Account, or Administrator.
Guest account with no password — You are automatically connected to the server when you click the server name in the Finder. Guest account with a password — In the dialog that opens, select Registered User , type the server's Guest account Password , and click Connect.
You do not need to change the Name. Check Remember this password in my keychain to remember your settings and automatically connect to the server in the future. Figure : Connect As Administrator account — Alternately, you can connect to the server using the server's administrator account. The server's password was created the first time you installed the server software on a PC.
The folders that display depend on the Shared Folder Access settings for the guest account or user account that you used to connect to the server. Click the User Accounts tab and double-click the guest account or user account. Select the Shared Folder Access tab to change settings. Click OK to accept the changes.
If you connected to the server using the Administrator account, you will see all of the server's shared folders. SMB is the native sharing protocol for Microsoft Windows operating systems. For example, type the following server address to connect to the music shared folder:. Figure : Connect to Server. If you renamed your server during the first software installation, remember to use that server name instead of hpserverex. A shared folder name is required.
Additionally, you cannot connect to a shared folder name that contains a hyphen. If that happens, connect to the server using its IP address instead of the server name.
If you are unsure of your server's IP address, you can log on to your router to see a list of IP addresses for all network connected devices.
To log on to your router, open an Internet browser window, type the router's IP address in the address bar and press Enter. The router's IP address will be one of the following,. Select Built-in Ethernet on the left menu. The router IP address is on the right side of the Network dialog. Figure : Network dialog. Type cmd and click OK.
In the DOS window, type ipconfig and press Enter. Use the Default Gateway IP address to log on to your router. Once logged in to the router, look for a list of connected devices. Each router is different. See your router's documentation if you do not find the server's IP address right away. Log on to the server using either a guest account, user account, or administrator account.
Pinging the Server To troubleshoot a connection failure, you can ping the server. Install the Software on a Mac In this article Install using the Software Installation Disc.
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