Android 8. If you don't have a Google smartphone, you may wait for your brand manufacture to provide the update for your smartphone. First you may want to know whether your smartphone will receive the updates. Check for updates: Android 8.
For these officially update via OTA you may need to wait some months. The you can check your device for update. Make sure that the custom ROM is compitable with your device. Now go perform your procedure to get your complaint. Soon as it malfunction, go to get help, send log with your concern. Samsung tech will respond within a few days with some resolve. I will try that. Thanks i will definitely do that so they can see how often this happens!
Pigskin Astronaut. Mine is doing the same. Did you find a solution? What provider do you have? Having the same issue. I just sent support the issue, as mentioned by Comet. I have done a full shut down, cleared the cache to the phone and the message app, factory reset the phone and had their service team flash the phone.
Samsung has not given me any more troubleshooting assistance other than they want me to send them my phone without a spare or temp phone. Unlike Apple devices, Android does not have an option to produce a cloud backup immediately.
Note: if you are familiar with ADB, just use the following sequence and wait for the backup to finish:. A full cloud backup will be created. This may take a while. You can still use ECX 1. In order to download text messages, do the following:. Launch Elcomsoft Cloud Explorer 1. Click File — Add Google Snapshot 3. Authenticate into the Google Account by providing the user name and password 4.
If Two-Factor Authentication is enabled, you will be prompted for a secondary authentication code. Note: Elcomsoft Cloud Explorer 1.
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